General terms & conditions

Effective Date: April 6, 2020

The following Terms of Service (these “Terms”) describe the terms and conditions on which Venture Goods LLC (sometimes referred to in these Terms as “Venture Quality Goods,” “we” or “us”) offers you access to this website (this “Site”) and to any related website, application, service or mobile application on or to which these Terms are linked or referenced (collectively with this Site, the “Services”). 

Before accessing and using the Services, please read these Terms carefully because they constitute a legal agreement between Venture Goods LLC and you. BY USING ANY OF THE SERVICES, YOU AGREE TO THESE TERMS AND AFFIRM THAT YOU ARE ABLE AND LEGALLY COMPETENT TO DO SO.

IMPORTANT NOTE: These Terms contain provisions that limit our liability to you and require you to resolve any dispute with us through final and binding arbitration on an individual basis and not as part of any class or representative action. Please see “DISCLAIMER OF WARRANTIES & LIMITATIONS OF LIABILITY” (Section 8) and “DISPUTE RESOLUTION” (Section 10) below for more information.

IF YOU DO NOT AGREE TO ANY OF THESE TERMS, THEN PLEASE DO NOT USE THE SERVICES.

YOU AGREE THAT IN NO EVENT WILL VENTURE GOODS LLC BE LIABLE (Y) FOR DAMAGES OF ANY KIND, INCLUDING DIRECT, INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS OR BUSINESS INTERRUPTION), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER ARISING IN ANY WAY IN CONNECTION WITH THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF VENTURE GOODS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR (Z) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES. The foregoing disclaimer of liability will not apply to the extent prohibited by applicable law.

IF FOR ANY REASON THE DISCLAIMERS OF WARRANTIES OR LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION 8 IS/ARE INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, THEN VENTURE GOOD’S MAXIMUM LIABILITY FOR ANY TYPE OF DAMAGES HEREUNDER SHALL BE LIMITED TO ONE THOUSAND DOLLARS ($1,000).

You acknowledge and agree that the above limitations of liability together with the other provisions in these Terms that limit liability are essential terms and that we would not be willing to grant you the rights set forth in these Terms but for your agreement to the above limitations of liability.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE YOUR RIGHTS WITH RESPECT TO CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR". 

QUESTIONS?
If you have any questions about these Terms or the Services, please contact us at [email protected]

1. CHANGES TO TERMS
   
   The Effective Date of these Terms is set forth at the top of this webpage.  As we add new features, we may need to modify these Terms.  Whenever possible, we will provide you with advance written notice of our changes.  We will not make changes that have a retroactive effect unless we are legally required to do so. Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Terms. The amended Terms supersede all previous versions of or agreements, notices or statements of or about the Terms. 
2. ADDITIONAL TERMS
   
   Certain Services may be governed by additional terms and conditions presented in conjunction with them. You must agree to the additional terms before using such services. These Terms and any additional terms will apply equally.  If any additional term is irrevocably inconsistent with any provision of these Terms, the additional term will prevail but solely to the extent of the inconsistency.
3. PRIVACY
   
   Please review our Privacy Policy to learn about the information that we collect and how we process it.
   
   Without limiting the terms of our Privacy Policy, you understand that VENTURE GOODS LLC does not and cannot guarantee that your use of the Services and/or the information provided by you through the Services will be private or secure.  VENTURE GOODS LLC is not responsible or liable to you for any lack of privacy or security you may experience.  You are responsible for using the precautions and security measures best suited for your situation and intended use of the Services.  VENTURE GOODS LLC reserves the right at all times to disclose any information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.

1. VENTURE GOODS LLC CONTENT
   
   The Services and any information, graphic, artwork, text, video clip, audio clip, trademark, logo and other content provided on, in or through the Services (collectively, "VENTURE GOODS Content") are owned by VENTURE GOODS LLC or its licensors and protected under both United States and foreign copyright, trademark and other laws. 
   
   VENTURE GOODS LLC grants to you a personal, nonexclusive, nontransferable and limited license (without the right to sublicense) to access and use the Services and download, print and/or copy VENTURE GOODS LLC Content solely for your own personal use and subject to these Terms. You acknowledge that the trade secrets and intellectual property embodied in the Services have not been and will not be licensed or otherwise disclosed to you.  All rights not expressly granted herein are reserved by Venture Goods LLC.                                           
2. USING THE SERVICES

5.1.      Eligibility: You must be the age of legal majority or older in your place of residence to use the Services.

5.2       Your Account:  You are required to create an account (“Account”) to use certain features of the Services.  You agree that you will maintain your Account information to ensure that it is always current, complete and accurate.  If you provide untrue, incomplete or inaccurate information, you understand that we have the right to terminate your Account and use of the Services.  By creating an Account, you agree that VENTURE GOODS LLC may contact you and send you communications using the information in your Account.

Please do not share your Account with anyone else. You are responsible for all use of your Account, including use by others to whom you have provided access to your Account.

5.3.      Your Responsibilities: You may use the Services for lawful, non-commercial purposes only.  You may not use the Services in any manner that could damage, disable, overburden, or impair our servers or networks or interfere with any other party's use and enjoyment of the Services.
You may not attempt to gain unauthorized access to the Services, other users’ Accounts or VENTURE GOODS LLC’s computer systems or networks, through hacking, password mining or any other means. Without limiting any of the foregoing, you agree that you shall not (and you agree not to encourage or allow any third party to):

VENTURE GOODS LLC has the discretion to terminate your access to the Services without notice for any violation of the above rules.

You are solely responsible for any and all charges, fees and other costs related to use of the Services.  If you access and use the Services on your smartphone, tablet or other mobile device, you must have wireless service through Wi-Fi or a participating mobile service provider.  You agree that you are solely responsible for all message and data charges that you incur from your mobile service provider.

VENTURE GOODS LLC may from time to time offer Services that use text messaging (SMS or MMS) capability.  We do not impose a separate charge for text messaging services but message and data rates may apply.  All charges are billed by and payable to your mobile service provider. Please contact your mobile service provider for pricing plans and details. VENTURE GOODS LLC is not liable for any delays in the receipt of any text messages as delivery is subject to effective transmission from your mobile service provider.  Text messages are provided on an “as is” basis and may not be available in all areas at all times. 

Once you opt-in to receive text messages from us, the frequency of text messages that we send to you will depend on your transactions with us.  By agreeing to receive text messages, you understand and agree that Venture Goods LLC may use an automatic telephone dialing system to deliver text messages to you and that your consent is not required as a condition of purchase for any goods or services.

5.4.      Submissions.  Venture Goods LLC may from time to time offer areas in the Services where you and other users can post or otherwise submit suggestions, ideas, notes, concepts or other information or materials to or through the Services (collectively, "Submissions").  By sending, posting or transmitting Submissions to Venture Goods LLC (and/or our designees) or any area of the Services, you grant Venture Goods LLC and our designees a worldwide, non-exclusive, sub-licensable (through multiple tiers), transferable, royalty-free, perpetual, irrevocable right to use, reproduce, sublicense (through multiple tiers), distribute, create derivative works of, perform and import your Submissions in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, without compensation to you.  In other words, Venture Goods LLC has the automatic right to use your Submissions -- including reproducing, disclosing, publishing or broadcasting your Submission -- in any medium and for any purpose. Under no circumstances are you entitled to payment if Venture Goods LLC uses one of your Submissions.  All Submissions are deemed non-confidential and non-proprietary. 

You are the owner of and are responsible for your Submissions.  By posting a Submission, you represent and warrant that:
>    you own or otherwise control all of the rights to your Submission, including without limitation all  copyrights and trademarks;
>    your Submission is true and accurate;
>    your Submission does not violate the rights of any other person or entity, such as rights of privacy and publicity; and
>    your Submission complies with applicable laws, rules and regulations.

You acknowledge and agree that Venture Goods LLC has the right (but not the obligation) to alter, remove or refuse to post or allow to be posted any Submission.  Venture Goods LLC takes no responsibility and assumes no liability for any Submission posted by you or any third party.
Venture Goods LLC strongly encourages you not to disclose any personal information in your Submissions because other people can see and use the personal information in your Submissions.  Venture Goods LLC is not responsible for information that you choose to communicate via Submissions.

1. copy, modify, adapt, translate, reverse engineer, decode or otherwise attempt to derive or gain access to any portion of the Services or Venture Goods LLC Content;
2. remove any copyright, trademark or other proprietary rights notices contained in the Site and/or Services or Venture Goods LLC Content;
3. use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape or index any portion of the Site and/or Services;
4. rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer or otherwise make available the Site and/or Services or any features or functionality of the Services, to any third party for any reason, including by making the Services available on a network where it is capable of being accessed by more than one device at any time
5. reformat or frame any portion of the web pages that are part of the Services;
6. create more than one Account under false or fraudulent pretenses; or
7. collect or store personal data about any other user without his/her express prior written consent.

6. PROMOTIONS 

From time to time, we may offer you the opportunity to participate in discounts, offers or other promotions (collectively, “Promotions”). Promotions are not open to employees (and their immediate family members or members of the same household) of Venture Goods LLC and its affiliates, agents and advertising and promotion agencies.  You may not transfer, assign, sell, trade or barter any prize, premium of other benefit you receive through our Promotions. Unless required by law, any Promotion-related prize, premium or other benefit may not be combined with a benefit received in connection with any other Promotion.  ANY PRIZE, PREMIUM OF OTHER BENEFIT IS AWARDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR GUARANTEE FROM VENTURE GOODS LLC, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

We reserve the right to modify, terminate or suspend the availability of Promotions and to correct errors or inconsistencies in Promotion-related materials.  We may disqualify any individual who tampers with any Promotion or Promotion-related process.  CAUTION: ANY ATTEMPT BY ANY INDIVIDUAL TO DELIBERATELY UNDERMINE THE LEGITIMATE OPERATION OF A PROMOTION IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND WE RESERVE THE RIGHT TO SEEK DAMAGES FROM SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to be bound by our decisions, which are final and binding in all matters relating to Promotions.  Promotions are subject to all applicable federal, state and local laws, rules and regulations. Promotions are void anywhere that they are prohibited, restricted or taxed. 

BY PARTICIPATING IN A PROMOTION, YOU AGREE TO RELEASE VENTURE GOODS LLC AND ITS AGENTS AND AFFILIATES FROM ANY AND ALL LIABILITY, LOSS OR DAMAGE ARISING FROM OR IN CONNECTION WITH PARTICIPATION IN ANY PROMOTION-RELATED ACTIVITY OR THE RECEIPT, USE AND/OR MISUSE OF ANY PRIZE OR PREMIUM THAT YOU MAY RECEIVE.

7. LINKS TO OTHER SERVICES

The Services may contain links to third-party websites and services, including social media (collectively, “Linked Services”).  Linked Services are not under the control of Venture Goods LLC and Venture Goods LLC is not responsible for Linked Services or for any information or materials on, or any form of transmission received from, any Linked Services.  The inclusion of a link does not imply endorsement by Venture Goods LLC of the Linked Services or any association with the operators of the Linked Services.  Venture Goods LLC does not investigate, verify or monitor the Linked Services.  Venture Goods LLC provides links to Linked Sites for your convenience only.  You access Linked Services at your own risk.

8. DISCLAIMER OF WARRANTIES & LIMITATIONS OF LIABILITY

Venture Goods LLC warrants that Venture Goods LLC has validly entered into these Terms and has the legal power to do so. You warrant that you have validly entered into these Terms and have the legal power to do so.

EXCEPT AS EXPRESSLY PROVIDED ABOVE,THE SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. Venture Goods LLC specifically disclaims all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, freedom from defects, uninterrupted use and all warranties implied from any course of dealing or usage of trade.  Venture Goods LLC does not warrant that (a) the Services will meet your requirements, (b) operation of the Services will be uninterrupted or virus- or error-free or (c) errors will be corrected.  Any oral or written advice provided by Venture Goods LLC or its authorized agents does not and will not create any warranty.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES WHICH MEANS THAT SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. 
 

9. INDEMNIFICATION

You agree to indemnify and defend Venture Goods LLC and its directors, officers, employees and agents from and against all losses, liabilities, actual or pending claims, actions, damages, expenses, costs of defense and reasonable attorneys’ fees brought against Venture Goods LLC by any third party arising from your use of the Services or any violation of these Terms, the rights of a third party or applicable law.  Venture Goods LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification hereunder. No settlement that affects the rights or obligations of Venture Goods LLC may be made without Venture Goods’s prior written approval.

10. DISPUTE RESOLUTION

YOU AND VENTURE GOODS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING.

YOU AND Venture Goods LLC AGREE THAT ALL CLAIMS WILL BE RESOLVED BY BINDING ARBITRATION IN THE MANNER SPECIFIED IN THIS SECTION 10 AND THAT YOU AND Venture Goods LLC WAIVE ANY RIGHT TO BRING SUCH CLAIMS BEFORE ANY COURT OF LAW.  RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY BE UNAVAILABLE OR LIMITED IN ARBITRATION.

Any dispute between you and Venture Goods LLC and its agents, employees, officers, directors, principals, successors, assigns, subsidiaries or affiliates arising from or relating to these Terms and their interpretation or the breach, termination or validity thereof, the relationships which result from these Terms, including disputes about the validity, scope or enforceability of these Terms to arbitration (collectively, "Covered Disputes") will be settled by binding arbitration in the State of California administered by the American Arbitration Association (AAA) in accordance with its rules (including its rules and procedures for consumer-related disputes) in effect on the date thereof (“AAA Rules”).  Prior to initiating any arbitration, the initiating party will give the other party at least 60 days' advanced written notice of its intent to file for arbitration. Venture Goods LLC will provide such notice by email to the email address that you provided when you created your account and you must provide such notice to Venture Goods LLC by email at [email protected]
Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. If, however, you are able to demonstrate that the costs of arbitration will be prohibitive for you as compared to the costs of litigation, Venture Goods LLC will pay as much of the filing, administration and arbitrator fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive for you. If the arbitrator determines the claim(s) you assert in the arbitration are frivolous, you agree to reimburse Venture Goods LLC for all fees associated with the arbitration that Venture Goods LLC paid on your behalf which you otherwise would be obligated to pay under the AAA Rules.|

A single arbitrator will be selected in accordance with the AAA Rules.  The arbitration shall be conducted in the English language. The arbitrator will have the power to grant whatever relief would be available in court under law or in equity and any award of the arbitrator will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. The arbitrator will not, however, have the power to award punitive or exemplary damages, the right to which each party hereby waives.  The arbitrator will apply applicable law and the provisions of these Terms and the failure to do so will be deemed an excess of arbitral authority and grounds for judicial review. The arbitrator’s decision must be with written explanation and remain confidential.  Venture Goods LLC and you agree that any Covered Dispute will be submitted to arbitration on an individual basis only. If any provision of the agreement to arbitrate in this Section 10 is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced (but in no case will there be a class, representative or private attorney general arbitration). Regardless of any statute or law to the contrary, notice on any claim arising from or related to these Terms must be made within one (1) year after such claim arose or be forever barred. For purposes of this Section 10, these Terms and related transactions will be subject to and governed by the Federal Arbitration Act, 9 U.S.C. sec. 1-16 (FAA).

Please Note: By agreeing to these Terms, you explicitly agree that any claims or actions that you may otherwise have against Venture Goods LLC under the laws of any jurisdiction outside the United States are hereby waived, including without limitation, any claims or actions under the laws of your own country, and that your sole location and applicable law for any disputes is in the United States according to the terms of this Section 10.

11. ELECTRONIC CONTRACTING 

Your affirmative act of using and/or registering for the Services constitutes your electronic signature to these Terms, which includes our Privacy Policy, and your consent to enter into agreements with us electronically.

12. GEOGRAPHIC RESTRICTIONS 

The Services are based in the United States and provided for access and use only by persons located in the United States. You acknowledge that you may not be able to access the Services outside of the United States and that access may not be legal by certain persons or in certain countries.  If you access the Services from outside the United States, you are responsible for compliance with local laws.

13. TERMINATION

These Terms automatically terminate when you fail to comply with any term or condition of them.  Venture Goods LLC may terminate or modify your access to the Services, with or without notice to you, at any time for any reason. For example, access to the Services may be denied without notice if Venture Goods LLC believes that you are a minor.

Termination will not limit any of Venture Goods’s other rights or remedies. Sections 4, 8, 9, 10 and 15, as well as any other provision that must survive in order to give proper effect to the intent and purpose of these Terms, shall survive termination.  

14. CLAIMS OF COPYRIGHT INFRINGEMENT 
    
    We respond to notices of alleged infringement as required by the U.S. Digital Millennium Copyright Act (“DMCA”), including by removing or disabling access to material claimed to be the subject of infringing activity.  If you have a good faith belief that your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights otherwise have been violated in or through the Services, please send your claim or notice of infringement to:
    
    Venture Quality Goods, 3571 Mount Diablo Blvd., Lafayette, CA 94549
    
    Our Agent will only respond to notices and inquiries that comply with the requirements of the DMCA.  Please see copyright.gov for more information.
     
15. Social Media Contests
    For the details and terms of our latest social media contest, please visit Official Rules.
16. MISCELLANEOUS
    1. These Terms (including our Privacy Policy contain the entire understanding by and among Venture Goods LLC and you with respect to the matters contained herein.
    2. These Terms inure to the benefit of and will be binding upon Venture Goods’s and your successors and assigns, respectively
    3. These Terms may be assigned by Venture Goods LLC but you may not assign the Terms without the prior express written consent of Venture Goods LLC.
    4. If any provision of these Terms is or becomes unenforceable or invalid, the remaining provisions will continue with the same effect as if such unenforceable or invalid provision had not been used.
    5. If Venture Goods LLC fails or you fail to perform any obligation under these Terms and the other party does not enforce such obligation, the failure to enforce on any occasion will not constitute a waiver of any obligation and will not prevent enforcement on any other occasion.
    6. Nothing contained in these Terms will be deemed to constitute Venture Goods LLC or you as the agent or representative of the other or as joint venturers or partners.
    7. If Venture Goods LLC is or you are prevented from performing or unable to perform any obligation under these Terms due to any cause beyond the reasonable control of the party invoking this provision, the affected party's performance will be extended for the period of delay or inability to perform due to such cause.
    8. Headings and captions are for convenience only.